As Financial Services Converge, Telcos Need to Stay Ahead.
Strengthening the SME Relationship by Expanding from Utility Provider to Financial Partner.
Fintech giants, FI's, and neobanks are technology evolving from simple apps into Business Operating Systems, combining accounts, payments, invoicing, and credit, and now, they are adding connectivity!
- The New Ecosystem: Fintechs and Neobanks like Revolut, Monzo, Nubank, Wio Bank, DuPay or N26 are integrating mobile plans and eSIMs directly into their platforms, making connectivity a natural extension of their financial services.
- The New Reality: SMEs value connectivity, but it's no longer enough. Today, they choose the provider that simplifies the daily financial and operational complexity of their business.
The danger is not that these players will become better Telcos; it is that they will become better all-around partners for your SMEs.
Let's look at some examples.
What is already happening?
A fully digital bank expanding from sleek consumer banking into SME services. Financial flows integrations, cash backs incentives, integrated money tools.
π EU Region
A global financial super-app layering cards, accounts, payments, and now eSIM connectivity, creating a powerful cross-border SME proposition.
π EU and UAE Regions
One of the largest digital banks, scale credit expertise, and its own MVNO strategy, offering credits, unified app and platform to build a full ecosystem.
π LATAM Region
Digital bank focused on SMEs offerings; strong beyond-banking tools approach. Offerings: accounting SW, payment gateway, SME lending platform.
π UAE Region
Fintech operating at the intersection of telecom and financial services, offering SME payments, digital wallets, cards, and merchant services, and expanding into telco-adjacent financial flows.
π UAE Region
A UK powerhouse leveraging its brand loyalty and intuitive UX to deepen SME relations by offering streamlined expense management, intuitive business accounts or credit and funding options.
π EU Region
The Telcos' dilema today.
In a converging market, how to stay essential to SMEs?
The structural advantage Telcos already have.
In this highly competitive context, Telcos are not out of the game, there are unique structural advantages that FI's, neobanks and banks crave.
Massive reach and gained trust
Unlike rivals who must fight for every new lead, Telcos already hold the deepest relationship: a subscription-based bond built on years of service. This translates to massive reach and inherent loyalty across millions of SMEs, offering the perfect platform to launch and embed new, high-value services.
Distribution at scale
Forget the slow, costly process of acquisition. Telcos' network is their launchpad. Tehy possess the immediate, massive capability to distribute any new service, instantaneously and efficiently, across their existing base of millions. This is a ready-made channel for growth.
The only thing missing, is the fintech piece...
Become Your Customers' Central Partner
with Toqio
Toqio is the transformative platform that allows you to integrate modern financial services directly into your current value proposition, without becoming a bank:
Daily Banking
Let your SME clients manage money and cash flow in the same place as your connectivity with:
- Business accounts
- Payments
- Transfers
- Direct debits
Capital & Credit
Give your clients access to alternative credit and make smart financial solutions using:
- Cash flow insights
- Working capital solutions
Operational Tools
Simplify expense management and third-party payments with B2B financial solutions as:
- Invoicing
- Supplier payments
- Virtual and physical cards
Unified Experience
Rapidly create a coherent, integrated solution to manage the entire business.
All of this on a single digital platform, alongside your connectivity devices.
The Immediate Impact for Telcos:
β Engagement: Increased daily frequency of app usage.
β Churn: Become an indispensable part of the business.
β ARPU: Expand your revenue beyond connectivity.
The Future Belongs to Those Who Simplify
The future is no longer just about the network; it is about helping SMEs manage their entire business.
Stop being a utility provider and become a central partner in your customers' financial and operational success.
It's time to reclaim the SME relationship and secure your role in the next decade of digital growth.
Case studies
European brewery embarks upon new customer retention strategy
Learn how a customer launched a solution built on Toqio in just 16 weeks!
International logistics company optimizes liquidity in its distributor network
We provided help accessing liquidity to manage complex international financial relationships.
Embedded finance gains
Embedded finance is more than an efficiency play, itβs a growth tool.
Future proof your business and ecosystem
Create ongoing value drivers on our platform and get your customers and suppliers to spend and invest more with you.
Core revenue uplift*
Drive repeat and higher order values with your merchants and increase your share of wallet with access to superior products and multiple tier 1 bank and BaaS providers.
- Automated payables
- Automated receivables
- Flexible payment terms
5-8%
Revenue uplift
Core revenue uplift*
Drive repeat and higher order values with your merchants and increase your share of wallet with access to superior products and multiple tier 1 bank and BaaS providers.
- Automated payables
- Automated receivables
- Flexible payment terms
5-8%
Revenue uplift
Core revenue uplift*
Drive repeat and higher order values with your merchants and increase your share of wallet with access to superior products and multiple tier 1 bank and BaaS providers.
- Automated payables
- Automated receivables
- Flexible payment terms
5-8%
Revenue uplift
Here are some useful articles.
Learn more about embedded finance and how it can take your business ecosystem to a whole new level.